Kodak Alaris’ solutions for banking simplify the digitization of paper documents to help you drive down processing costs, improve the customer experience and enhance compliance and regulatory demands. We offer a solution at all points of your business, from new customer onboarding to loan originations as well as administrative workflows.
Faced with aging infrastructure and a rapidly transforming industry, banks are under continuous pressure to reduce cost, simplify work flows, and improve the customer experience, all while ensuring confidentiality and compliance of data, presenting opportunities to improve several areas.
Loan application processing is messy, often consisting of forms and many supporting physical documents, all requiring digitization. The multitude of steps in this work flow reduce the time available to service and interface with customers.
Loan Processing Simplified
Loan applications consist of a form and often, 25 or more supporting documents. A typical application goes through the following stages: Collection of forms and digitization, review for completeness, documents verification, credit bureau and third party checks, and application processing and sanction.
With reports of security incidents on the rise, weaknesses in information security continue to put the confidentiality of secure documents at risk. New provisions Increase opportunities for banks to collect and process data remotely.
Secure Data with Less Handling
Scanners from Kodak Alaris process scanned data exclusively through volatile memory ensuring the image data is effectively erased upon shut down. They support industry standard security protocols HTTPS, WPA and TLS, ensuring customer privacy and regulatory compliance.
Image Processing on the scanner means no residual image is left on scanner or PC, ensuring maximum confidentiality.
This enables banks to safely take advantage of the MOBILE Act (Making Online Banking Initiation Legal and Easy) by creating an entirely digital onboarding process, verifying a scan or digital copy of a new customer’s government-issued identification, such as a driver’s license.
The Foundation for a Great Customer Experience
When you scan documents at the point of origin, the data is available for everyone in the approval chain immediately, and no time is lost to manually keying data into applications and other forms.
With Kodak Alaris’ solution, the accuracy of customer data can be improved as result of superior paper feeding and image quality, reducing the need for document preparation and ensuring accurate data in the customer record. Embedded Image Processing delivers crisp, high quality images at full speed, without depending on a super-powered PC.
Spend less time scanning and more time with your customers.
Forms Processing | Case Study
While for many organizations going paperless remains a pipe dream, at Belfius Insurance it became a reality thanks to document management specialist ProceDo and Kodak Alaris’ network scanners.