The decision to switch to KODAK Info Input Solution paved the way for a more efficient, cost-effective, and scalable future for Tronitech’s business.
Tronitech, a Business Process Outsourcing (BPO) company, successfully replaced their inefficient legacy information processing system with Kodak Info Input Solution, intelligent document processing automation software that simplifies the journey from document arrival to usage in business systems. Tronitech’s previous software had been causing a series of costly business challenges. The shift to Info Input Solution quickly resulted in a giant leap forward in operational efficiency, a drastic reduction in resource and equipment costs, and an enhanced ability to serve a broad range of customer needs. Tronitech now serves their varied customer base with greater speed and accuracy, and they do it with far less infrastructure. They have doubled their monthly volume without additional document scanners or operators.
Located in Indianapolis, Tronitech is a BPO company that serves a diversified clientele across many sectors, including healthcare, government, higher education, manufacturing, and financial services. Tronitech manages a wide range of document types for its customers, such as medical records, loan applications, contracts, and manufacturing invoices. Their in-house document management software, VaultView, is a Microsoft Azure platform that makes documents accessible for their diverse customer base.
They were faced with a significant challenge: the data capture and processing software they relied on for many years had accrued significant technical debt and depended on outdated technology. They needed to act fast to identify and deploy a better fit, a modern enterprise solution that could both resolve their existing challenges and accelerate business results.
Tronitech’s outdated information processing system presented several problems that required constant attention from technical resources, including:
“Professional Services from Kodak Alaris worked with Tronitech to successfully configure 265 existing jobs in Info Input Solution in just a couple weeks.”
For many years, Tronitech has relied on the award-winning workhorse production scanners that Kodak Alaris is known for around the world. Their existing fleet of Kodak i4000 Series Scanners and their long-term partnership with Kodak Alaris helped to make their choice of a software solution an easy decision to make.
After a month-long evaluation of Kodak Info Input Solution running in their Azure environment, it was clear that Info Input Solution was the perfect fit with their existing workflows, configuration requirements, varied customer base, and growth plans. It also provided them with several advanced features they could take advantage of in future projects.
Tronitech collaborated with the sales and professional services teams at Kodak Alaris to configure 265 jobs in Info Input Solution. These customer jobs had been built over 17 years, and some of them had been migrated from different software solutions over time. It was every bit as messy as it sounds, and yet every job was successfully migrated to Info Input Solution in just a couple weeks—and the processing of these jobs is much faster than before.
Here’s how the system works, at a high level:
“Tronitech can now serve more customers in less time, putting them on an accelerated growth path without adding hardware or staff.”
The differences between the previous system and Kodak Info Input Solution have been dramatic. Tronitech can now serve more customers in less time, putting them on an accelerated growth path without adding hardware or staff.They have achieved many key business results, including:
The decision to switch to Kodak Info Input Solution solved many challenges and paved the way for a more efficient, cost-effective, and scalable future for Tronitech’s business. Even specialists in digital transformation can have their own digital transformation journey, all in the name of progress and performance. Tronitech’s digital transformation with technology and support from Kodak Alaris demonstrates how the right partner can make all the difference in the effort to set a clear and sustainable path forward for growth.
Kodak Alaris is a leading provider of information capture and intelligent document processing solutions that simplify business processes. We exist to help the world make sense of information with smart, connected solutions powered by decades of image science innovation. Our award-winning software, scanners, and professional services are available worldwide and through our network of channel partners.
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