A Revolution in Records Management for Bexar County, TX

Located in Texas, Bexar County (pronounced “Bear”) faced a significant challenge: a 40-year backlog of documents across various departments, including civil, criminal, probate, bookkeeping, and treasury records. The county needed a comprehensive solution to streamline their document management and filing processes. Carlos Gutierrez, VP at technology reseller Compu-Data, introduced Bexar County leaders to Kodak Alaris.

With new solutions in place, Bexar County successfully transformed all manual workflows into efficient, automated processes and is on pace to fully eliminate their backlog ahead of schedule. Here's how the staff of Bexar County, Compu-Data, and Kodak Alaris achieved this together.

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The Challenge: Stacks of Documents that Seemed Impossible to Manage

The Solution: KODAK Info Input Solution and i4250 Scanners

Streamlining Processes and Tackling Backlogs

The Kodak Alaris solution allowed Bexar County to quickly scan their 40-year backlog of documents and automatically upload the data into their system—without manual data entry and the human error risk that goes along with it. All departments, including criminal court, probate court, bookkeeping, treasury records, bonds and warrants, motions, and traffic appeals were able to modernize their processes and work more efficiently.

"Kodak Alaris and Carlos’ team at Compu-Data provided excellent support from day one," Lucy Adame-Clark said. "They've been with us every step of the way, helping us understand the systems and the powerful tools that Kodak Alaris provides."

Lucy Rigby, who oversees the civil departments and criminal filing in Bexar County Court, also shared her experiences. "The Kodak Alaris solution has been very successful because we've been able to digitize documents quickly, accurately, and professionally. We can now provide the public with access to important information within minutes."

The Results: Improved Efficiency, Accuracy, and Accessibility

With Kodak Alaris solutions in place, Bexar County has been able to:

1. Significantly reduce the backlog of documents, improving the county's ability to serve the community and court system.
2. Provide real-time access to records for various departments, including civil, criminal, and probate offices.
3. Ensure data accuracy by eliminating manual data entry and leveraging some of the core features of Kodak Info Input Solution and the Kodak i4250 Scanners .
4. Simplify document processes to facilitate better collaboration between departments and improve overall operational efficiency.

Lucy Adame-Clark added, "Now we have all this information available within minutes or less. This has significantly improved the experience internally and for the people we serve. This solution has been very beneficial to the public."

A Community Served by Innovation

This digitization effort has greatly benefited the Bexar County community. With real-time access to records, the court systems can now work through cases more quickly, allowing them to better serve the needs of the public. The successful implementation of Kodak Alaris solutions in Bexar County is a testament to the strong partnership between Compu-Data, Kodak Alaris, and the county itself.

As Bexar County continues to modernize its operations, Kodak Alaris solutions will play a crucial role in further streamlining workflows and enhancing the services provided to the community. Lucy Adame-Clark praised the solution and partnership, saying, "Working with Kodak Alaris and Carlos has really taken us to a whole different level. Their combined efforts have truly made a difference in Bexar County."

Bexar County's digitization journey is another example that illustrates how Kodak Alaris solutions are helping organizations solve their information capture and document management challenges, delivering fast results and lasting ROI.